1. Definitions

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​MKVS means The Master-Key Vocal System™, legally trading under the private limited company Hekker Bros. Ltd and subsidiaries or affiliates. The Master-Key Vocal System™ owned by Søren Sedit and Hekker Bros. Ltd. MKVS is the name of the vocal tuition and vocal coaching business specialized to deliver a one of a kind vocal technique development as it is advertised on www.themkvs.com and other various online platforms and Sites.

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The Master-Key Vocal System™ is the trading name of
​Hekker Bros. Ltd
71-75 Shelton Street
Covent Garden
London, England
​WC2H 9JQ
Company number: 08549381 .

In these Terms and Conditions of Use, MKVS is sometimes referred to as “we,” “us,” or “our,” depending on the context.

 

Services means any products, services, content, features, technologies, or functions, and all related websites, applications and services offered to you by MKVS and its Sites. Services may include but are not limited to: vocal lessons, recording sessions, classes, vocal exams, seminars, free consultations workshops and master classes. In these Terms and Conditions of Use, Services is sometimes referred to as “service”, “services”, “session”, “sessions”, “booking”, “bookings”, “lesson” or “lessons”, ”training,” depending on the context.

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Sites means the websites, mobile apps, official social media platforms, or other online properties through which MKVS offers the Services and which has posted or linked to this Terms and Conditions of Use.
Sites include but are not limited to www.themasterkeyvocalsystem.com , www.themkvs.com , https://getmkvs.com .

 

User means an individual who uses the Services or accesses the Sites. Furthermore User means an individual who books and / or purchases any sessions, licenses or services offered and sold by MKVS. A User is both anyone who is currently utilizing the MKVS booking services and in completion of the training period to hold a license, as well as those who have booked sessions at MKVS or purchased from MKVS in the past and already holding a license issued by MKVS.
In these Terms and Conditions of Use, User is sometimes referred to as "Users", “customer”, “customers”, “client”, “clients”, "the Contractor", ”student”, “students”, “you”, “your”, “yours” depending on the context.

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Account means a MKVS member account registered by a User on https://getmkvs.com .

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MKVS License means an official license issued by The Master-Key Vocal System to a User or Teacher. These MKVS Licenses are conditionally permitting their holders to use both intellectual and physical copyrighted properties of MKVS for the time period between the license has been issued and its expiration date or until MKVS revoking the license’s validity.
In these Terms and Conditions of Use, MKVS License is sometimes referred to as “license”, “licenses”, “Teacher license”, “Student license”, “any of our licenses”, “licensed” depending on the context.

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Master Teacher means the head of teaching at MKVS, the author and co-owner of MKVS, namely Søren Sedit. In these Terms and Conditions of Use, Master Teacher is sometimes referred to as “SS”, "Søren Sedit" or “Soren Sedit” depending on the context.

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Teacher means the tutor, teacher or vocal coach who represents MKVS, who is holding or used to hold a valid MKVS Teacher License in the past and who provides our services to our students provided that they are “actively” licensed. Actively licensed means that they have successfully renewed their Teacher License every year and it is still in a valid status. Teacher can be anyone who is currently engaged in business or who has been engaged in business with MKVS in the past.
In these Terms and Conditions of Use, Teacher is sometimes referred to as “teacher”, “teachers”, “our teacher”, “our teachers”, “tutor”, “tutors”, “vocal coach”, “vocal coaches” depending on the context.

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Licensing period means the time period between the date the User purchased the MKVS License and the date when successfully passes the final exam at the end of the vocal and theory training, and the Master Teacher and MKVS issues the MKVS Certificate to the User. This period includes typically 16 vocal training and theory lessons about MKVS and lasts maximum one calendar year. In these Terms and Conditions of Use, licensing period is sometimes referred to as "learning period", "training period" or "pre-license period" depending on the context.

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Paperwork means the physical documentations that all parties (MKVS, Master Teacher, User / Teacher) need to read, sign, authenticate with witnesses’ signatures and send MKVS’ copy back to MKVS by post immediately after it has been signed by all parties. In these Terms and Conditions of Use, paperwork literally means;
1, the non-disclosure agreement (typical identification number of the document is MKVS NDA #0...)
2, the student contract (typical identification number of a student contract is MKVS SLC #0...) or the teacher contract (typical identification number of a teacher contract is MKVS TLC #0...)
 

Data Controller means that MKVS determines the purposes and means of the processing of Personal Data.

 

Device Information means data that can be automatically collected from any device used to access the Sites or Services. Such information may include, but is not limited to,
your device type;
your device’s network connections;
your device’s name;
your device IP address;
information about your device’s web browser and internet connection you use to access the Site or Services;
Geolocation Information;
information about apps downloaded to your device;

and biometric data.

Geolocation Information means information that identifies, with reasonable specificity, your location by using, for instance, longitude and latitude coordinates obtained through GPS or Wi-Fi or cell site triangulation.

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Personal Data means information that can be associated with an identified or directly or indirectly identifiable natural person. “Personal Data” can include, but is not limited to,
name;
postal address (including billing and shipping addresses);
telephone number;
email address;
payment card number;
other financial account information;
account number;
date of birth;
nationality;
and government-issued credentials (e.g., driver’s license number, national ID, passport number).

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Process means any method or way that we handle Personal Data or sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, and consultation, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data.

 

Technical Usage Data means information we collect from your phone, computer or other device that you use to access the Sites or Services. Technical Usage Data tells us how you use the Sites and Services, such as what you have searched for and viewed on the Sites and the way you use our Services, including your IP address, statistics regarding how pages are loaded or viewed, the websites you visited before coming to the Sites and other usage and browsing information collected through Cookies.

 

2. General Terms and Conditions of Use

 

a, Please note that by booking any of our sessions or Services, taking lessons, purchasing any of the MKVS Licenses or by making any other purchase from MKVS, both students and Teachers automatically accept and agree to the following terms and conditions.
 

The site getmkvs.com is provided by SimplyBook.me Ltd and by accepting the following terms and conditions, you also automatically agree and accept their T&Cs that can be read on this link:
https://simplybook.me/en/terms-and-conditions#tab-for-clients

 

Please carefully read the following terms, policies and statements on the MKVS website before you make any purchase from MKVS.

 

https://www.themkvs.com/terms (Terms and Conditions of Use)

https://www.themkvs.com/trademarks (Trademarks)

https://www.themkvs.com/copyright (Copyright Statement / Notice)

https://www.themkvs.com/privacy (Privacy Statement)

https://www.themkvs.com/bcrpolicy (Booking, Cancellation and Refund Policy)

https://www.themkvs.com/forumpolicy (Forum Policy)

https://www.themkvs.com/disclaimer (Disclaimer)

https://www.themkvs.com/faq (Frequently Asked Questions)

 

Please note that you automatically understand, agree with and accept all above mentioned and also all paperwork (NDA and License Contracts) by clicking or ticking on “I agree” to the “MKVS terms and conditions” on https://getmkvs.com. Therefore you are stating that you are happy to sign the paperwork MKVS will send to your address after you have made the payment for an MKVS license.

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We reserve the right, at any time, to modify the Services and/or this Terms and Conditions of Use and other policies mentioned above without prior notice. We recommend that you check these Terms of Service periodically to see if there have been any modifications. Modifications will become effective immediately upon being posted on the Site. Your continued use of the Services after modifications are posted will be considered an acceptance of the modified Terms and Conditions of Use.

 

b, MKVS offers the Services including but not limited to all vocal lessons, training sessions, consultations and vocal exams in English language. All Services provided by the Master Teacher (Søren Sedit) are also available in Danish upon request of the User. All MKVS related communications must be made in writing English, and preferably over email. Users, students, Teachers and Master Teacher must communicate with each other and with MKVS in writing English and over the following specific email addresses;

contact@themkvs.com (MKVS),

sorensedit@themkvs.com (Master Teacher),

all current and future custom email addresses of Teachers (example@themkvs.com).

Any MKVS related topic of written or verbal discussions and communications outside of these email accounts (such as Skype, Zoom, Google accounts, text messages, Facebook messenger, WhatsApp, personal or any other email addresses of Teachers, Master Teacher or MKVS, etc...) is strictly prohibited.

 

c, All documents, audio or visual material and other teaching methods released and shared by MKVS and / or the Teacher during a lesson or during any other Services and consultations (including advertising and marketing materials) are subject to our copyright and ​distribution. Copying or re-sharing any physical and intellectual properties and assets of MKVS without the prior permission of MKVS is strictly prohibited. Any sort of recording (audio or / and video) of any Services (including but not limited to lessons, web seminars, master classes and consultations) by Users or any third party without the prior permission and knowledge of MKVS is strictly prohibited.

MKVS reserves the right to use all media content (photos, audios, videos) that are recorded by MKVS, Teacher or by a third party during Services (including but not limited to lessons, web seminars, workshops, master classes and consultations) for educational, marketing and advertising purposes.

Please seek further information on this topic in the MKVS non-disclosure agreement and the MKVS license contracts.

 

d, MKVS reserves the right to change the Teacher assigned to you during the licensing period at any time, for any reason. When you purchase your MKVS license, you are purchasing Services provided by MKVS and not Services exclusively provided by the particular Teacher you have chosen. Therefore you can certainly choose your Teacher upon purchasing the MKVS Student License however MKVS cannot guarantee that the Services will always be provided by that particular Teacher.

Please seek further information on this topic in the MKVS license contracts.

 

e, MKVS Services, especially vocal lessons, sessions and webinars primarily provided to the User online, and primarily via Google Meet, Google Duo or Google Classroom online video chat / conference communication platforms.

These platforms are provided by Google and therefore neither the User, MKVS, the Teacher or the Master Teacher shall not be held responsible for connection problems and failures caused by these third party platforms that disrupt or delay the lessons.

In special circumstances, MKVS allows to change the platform of the Services to SKYPE ™ or Zoom ™, as long as;

• both User and Teacher / Master Teacher agrees to the change of online platform,

• MKVS has granted the permission to the change of online platform prior to the start of Services on the new platform.

 

f, Users are entitled to receive 16 lessons from a Teacher or the Master Teacher during the training period. Users are allowed to start the final exam before finishing all 16 lessons if both the Teacher and Master Teacher finds you prepared enough for the test. Also in case you need more lessons before the final exams or you do not pass the first test, MKVS provides additional maximum 8 lessons, therefore the total number of lessons the User is entitled to with an MKVS License is 24. If you do not pass the first test, a second exam will be offered to you. The User understands and agrees that to complete the licensing period and successfully pass the final exam the User has a maximum one calendar year (365 days) from the date of purchasing the MKVS license.

If for any reason this would take longer than one year, MKVS might allow to extend the licensing period with an extra few months. However in such cases both the User and Teacher must always consult with MKVS first. MKVS reserves the right to refuse to extend the licensing period and not to continue to provide Services to the User and not to issue a valid license to the User on a no refund basis if MKVS finds the User inactive, passive and incapable to finish the licensing period with a successful final exam.

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g, *Free Online Consultations*
MKVS offers obligation-free online consultations to those who would like to know more about the MKVS Licensing and the potential & possibilities of being licensed by MKVS for free of charge via Skype, Zoom or Google Meet only. Anyone can book the free MKVS consultation but one individual can only participate in the consultation once. MKVS reserves the right to refuse or cancel the consultation with you if we think you already participated in one in the past or if you are or you were a User before.
Please remember, the consultation is not an actual vocal lesson, the consultation is for introduction and informational purposes only. Under no circumstances any actual fact or sensitive information of MK will be exchanged with you during the session.

You can book a free MKVS consultation by writing an email to Master Teacher Søren Sedit on sorensedit@themkvs.com and asking for a free appointment.
Consultations are available only on specific days of the week and in limited times slots.

The length of the consultation is maximum 30 minutes.

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h, When Users purchase an MKVS License, MKVS sends the “Starter package” to their address by post that includes two copies of the paperwork (NDA and Student / Teacher contract) signed by MKVS and its witnesses. Users can keep one of the copies for themselves, the other copies must be carefully read, understood, accepted and agreed to all terms of the paperwork by Users.

Furthermore, Users must;
- fill in the first pages of the paperwork with the User’s personal information where it is required with all capitals
- sign the last pages of the paperwork using a black inked pen
- sign the User’s initials at the bottom of each page of the paperwork using a black inked pen
- make sure that the User’s witness also fills in the Print name and Address sections with all capitals, and signs the last pages of the paperwork using a black inked pen
- put one of the copies of the completed paperwork in a heavy duty / padded envelope (MKVS may provide this within the Starter package) and send it back by post to MKVS using the address that has been provided in the Starter package.

Users are responsible for sending the completed and signed paperwork back to MKVS as soon as possible. Users are also responsible for any postage cost that may be incurred by this process.
MKVS may reimburse your postage cost afterward, but it is not guaranteed and you need to check with MKVS first.
Exceptions:
If you live or your postal address is in the United Kingdom, Hungary or Bulgaria, MKVS may be able to provide you with pre-paid envelopes, therefore Users can post the paperwork back to MKVS for free of charge.

Users are also responsible for acquiring a person who is witnessing the User’s signatures on the paperwork and is also willing to sign the paperwork as witness of the User.
If User sends an inaccurate or incomplete paperwork to MKVS, MKVS reserves the right to postpone any further Services that are meant to be provided to the User until the correct and complete paperwork has arrived to MKVS and is in the possession of MKVS.

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3. MKVS NDA